Texas Compliance Notice
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to:
Texas Department of Savings and Mortgage Lending
2601 North Lamar,
Suite 201, Austin, Texas 78705.
Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov.
A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators.
A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. for more information about the recovery fund, please consult the department’s website at www.sml.texas.gov. Kasey Home Loans
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